After conducting an analysis and generating a blueprint, SNP conducted three
test conversions over nearly five months in which it migrated all the
company code data along with the workflows and...
ESPRIT decided to implement change request management on the basis of
the SAP® Solution Manager. In its standard configuration, however it did not
meet all of the company's specific requirements....
Functionally upgrading SAP Solution Manager to 7.1 included implementing and configuring SAP CRM Web UI transaction types for incident and problem management as well as SAP Change, Citrix Change and...